Terms of Service

At Netzee, we strive to provide a secure and enriching experience for all our users. We want to create a community where every user contributes positively and respects the rights and privacy of others.

1. Your Acceptance

This is an agreement between Netzee Global Private Ltd., an Internet services company ("Netzee"), the owner and operator of netzee.lk (the "Netzee Site"), the Netzee software (collectively, including all content provided by Netzee through the apps and the Netzee Site, the "Netzee Service", or the "Service"), and you ("you" or "You"), a user of the Service.

By using the service, you acknowledge and agree to these terms of service, and Netzee's privacy policy, which can be found at https://netzee.lk/privacy_notice.html, and which are incorporated herein by reference. If you choose to not agree with any of these terms, you may not use the Service.

2. Netzee Service

These Terms of Service apply to all users of the Netzee Service. Information provided by our users through the Netzee Service may contain links to third party websites that are not owned or controlled by Netzee. Netzee has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites.

In addition, Netzee will not and cannot censor or edit the content of any third-party site. By using the Service, you expressly acknowledge and agree that Netzee shall not be responsible for any damages, claims, or other liability arising from or related to your use of any third-party website.

3. Netzee Access

A. Subject to your compliance with these Terms of Service, Netzee hereby grants you permission to use the Service, provided that:

B. In order to access and use the features of the Service

You acknowledge and agree that you will have to provide Netzee with your mobile phone number. When providing your mobile phone number, you must provide accurate and complete information.

We collect the mobile phone number of all users, and the email address of users who opt in to receive e-mail newsletters during registration. You must notify Netzee immediately of any breach of security or unauthorized use of your mobile phone. Although Netzee will not be liable for your losses caused by any unauthorized use of your account, you may be liable for the losses of Netzee or others due to such unauthorized use.

C. You agree not to use or launch any automated system Including without limitation, "robots," "spiders," "offline readers," etc. or "load testers" such as wget, apache bench, mswebstress, httpload, blitz, Xcode Automator, Android Monkey, etc., that accesses the Service in a manner that sends more request messages to the Netzee servers in a given period of time than a human can reasonably produce in the same period by using a Netzee application, and you are forbidden from ripping the content unless specifically allowed.

Notwithstanding the foregoing, Netzee grants the operators of public search engines permission to use spiders to copy materials from the website for the sole purpose of creating publicly available searchable indices of the materials, but not caches or archives of such materials.

Netzee reserves the right to revoke these exceptions either generally or in specific cases. While we don't disallow the use of sniffers such as Ethereal, tcpdump or HTTPWatch in general, we do disallow any efforts to reverse-engineer our system, our protocols, or explore outside the boundaries of the normal requests made by Netzee clients.

We have to disallow using request modification tools such as fiddler or whisker, or the like or any other such tools activities that are meant to explore or harm, penetrate or test the site. You must secure our permission before you measure, test, health check or otherwise monitor any network equipment, servers or assets hosted on our domain.

You agree not to collect or harvest any personally identifiable information, including the phone number, from the Service, nor to use the communication systems provided by the Service for any commercial solicitation or spam purposes. You agree not to spam, or solicit for commercial purposes, any users of the Service.

4. Intellectual Property Rights

The design of the Netzee Service along with all associated properties, are owned by or licensed to Netzee Global Private Limited, subject to copyright and other intellectual property rights under Sri Lankan Law. The Service is provided to you AS IS for your information and personal use only.

Netzee reserves all rights not expressly granted in and to the Service. You agree to not engage in the use, copying, or distribution of any of the Service other than expressly permitted herein, including any use, copying, or distribution of Status Submissions of third parties obtained through the Service for any commercial purposes.

Terms of Service for General Users

By using our service, you commit to the following guidelines:

1. Authenticity and Accuracy:

You shall not impersonate others or provide false or inaccurate information in any part of the application. We value transparency and authenticity in our community.

2. Legal and Ethical Conduct:

You shall not engage in any unlawful, misleading, fraudulent, or unauthorized activities within our app. Your use of the service should adhere to the highest standards of legality and ethics.

3. Compliance with Terms and Policies:

You shall not violate, assist, or encourage others to violate our Terms of Service or any of our policies. We have designed these guidelines to foster a safe and respectful environment for all.

4. Service Integrity:

You shall not take any action that interferes with or impairs the intended operation of our Service. We are committed to providing a seamless and reliable experience for all users.

5. Unauthorized Access:

You shall not attempt to create accounts, access, or collect information in unauthorized ways. Respect the boundaries of our platform and the privacy of others.

6. Data and Account Transactions:

You shall not sell, license, or purchase any accounts or data obtained from our Service. This ensures the integrity of our community and protects user privacy.

7. Respect for Privacy and Rights:

You shall not post anyone else's private or confidential information without their explicit permission. Furthermore, you must refrain from any action that infringes upon someone else's rights, including intellectual property rights (e.g., copyright infringement, trademark infringement, counterfeit or pirated goods).

8. Product Modification:

You shall not modify, translate, create derivative works of, or reverse-engineer our products or their components. Respect the integrity of our intellectual property.

9. Domain Name Usage:

You shall not use a domain name or URL in your username without obtaining our prior written consent. We reserve the right to regulate such usage to protect our brand and user experience.

10. Prohibited Content:

Users should not post, share, or engage in any activity that promotes hate speech, discrimination, harassment, violence, or any content that may be considered offensive or harmful to others.

11. Security Measures:

Users are expected to take necessary precautions to secure their accounts, such as using strong and unique passwords and promptly reporting any suspicious activity.

12. Reporting Violations:

We encourage users to report any violations of these terms by other users to help maintain a safe and welcoming community.

13. Age Restrictions:

By registering as a user on our platform, you confirm that you are at least 18 years old. Our services are restricted to individuals who are 18 years old or older.

14. Content Management and Account Disabling/Termination

Content Removal: We reserve the right to remove any content or information shared on our service if we have reason to believe it violates our Terms of Use, community guidelines, or if required by applicable laws. Additionally, we may refuse, discontinue, or restrict access to all or parts of the service, including the termination or disabling of your account, under the following circumstances:

Account Deletion and Data Removal: If you wish to permanently delete your account, please use the Delete Account option in Settings. Upon your request for account deletion, the process will automatically commence within 24 hours. While this process is underway, the content will no longer be visible to other users but will remain subject to our Terms of Use and Data Policy. Full removal of content from backups and disaster recovery systems may take up to an additional 90 days after content deletion. However, content will not be deleted within the initial 90 days of the account or content deletion process under the following circumstances:

Post-Account Termination: Upon the deletion or disabling of your account, these Terms of Use shall terminate as an agreement between you and us.

15. Privacy Policies

We encourage you to review and understand Netzee's privacy policies and how your data is collected, used, and stored.

By committing to these guidelines, you help us maintain a responsible, ethical, and inclusive community. We appreciate your cooperation in creating a positive and secure environment for all users of Netzee. Failure to adhere to these commitments may result in the termination of your account and access to our Service.

Terms of Service for Merchants

We are delighted to have you as a valued merchant on our platform. Before you start promoting your products and services, please read and accept the following Terms of Service:

1. Account Registration

By registering as a merchant on our platform, you agree to provide accurate and complete information about your business, including but not limited to your business name, contact information, and any other details required during the registration process.

2. Content Responsibility

As a merchant, you are solely responsible for the content you post on our platform, including product descriptions, pricing, images, and any other promotional material. All content must adhere to our community guidelines and applicable laws and regulations.

3. Compliance with Laws

You must comply with all local, national, and international laws and regulations that pertain to your products and services. This includes, but is not limited to, consumer protection, privacy, and intellectual property laws.

4. Transactions and Payment Processing

Netzee may provide payment processing services for transactions conducted on our platform. By using these services, you agree to our Payment Processing Terms, which will be provided separately.

5. Customer Interaction

When interacting with customers on our platform, you must maintain a high level of professionalism and provide excellent customer service. Any disputes or issues with customers should be handled in a prompt and fair manner.

6. Reviews and Feedback

Encourage customers to provide honest reviews and feedback. Do not engage in any activities that manipulate or influence reviews, such as incentivizing positive feedback or posting fake reviews.

7. Advertising and Promotions

If you choose to run advertisements or promotions on our platform, ensure that they are accurate, transparent, and compliant with Netzee guidelines and any applicable advertising regulations.

8. Account Security

Safeguard your merchant account login credentials and promptly notify us if you suspect any unauthorized access or use of your account.

9. Termination of Account

Netzee reserves the right to terminate or suspend your merchant account if you violate these Terms of Service or engage in activities that harm our community or reputation.

10. Data Privacy

By using our platform, you agree to our Privacy Policy, which governs the collection, use, and sharing of data related to your merchant account.

11. Changes to Terms of Service

We may update these Terms of Service from time to time. You will be notified of any significant changes, and your continued use of our platform will constitute acceptance of the updated terms.

12. Contact Us

If you have any questions or concerns regarding these Terms of Service or any other aspect of your merchant account, please contact our support team through the provided channels.

Thank you for choosing Netzee to promote your products and services. We look forward to a successful and collaborative partnership.